Order Cancelations: Unfortunately, orders cannot be canceled.  This is because the fulfillment process begins immediately after the order is placed. 

Return Policy:  In order to initiate a return and refund request, you will need to contact us via email at contact@myfavoriteheel.com.  Returns are accepted, however you will be responsible for the costs associated with shipping the products back to us.  A full refund will be issued if we received the product back in unused condition.